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Welcome to SupportWindow. 
The SupportWindow Client is the primary application in the SupportWindow System for establishing outgoing connections to SupportWindow Servers. Once a connection has been made to a SupportWindow Server, the client can open a remote control session, a chat session or a file session with that server. The SupportWindow components that can act as servers to receive incoming connections from the SupportWindow Client are the SupportWindow Server, SupportWindow Service and the  SupportWindow Console. You can read more about the other SupportWindow Components in the Other Components section and in their individual help files.