Remote Chat Sessions
The SupportWindow Console supports remote chat sessions when connecting with a SupportWindow Host, SupportWindow Service does not support Chat mode. You may open a Chat session from within a Remote Desktop Controsession or from within a Remote File Session or as an independent session. To open an independent Chat session, select the target host from the main Console connection list to highlight it, then click the "Chat" button on the Console's main control panel. The Chat window will open on both the local machine and remote machine. Shown below.
Type your text in the bottom panel of the Chat window and press the "Enter" key to send. Your text and responses from the remote machine are displayed in the top panel.
Encryption setting is displayed and in the Chat window caption and if encryption is enabled, the top panel border will be Green or Red if disabled. To close a chat session, simply close the Chat Window.