Setup Remote Administration
SupportWindow Console allows to setup and enable a remote administration user that can connect and control the Console by logging in through a SupportWindow Client with the user name and password set up in the "Remote Admin" settings. You can quickly enable or disable the ability to remotely login and administer via the checkbox in the left view panel of the Console main screen.
To setup Remote Administration, Select Setup/Remote Admin then username and password. You must enter a Username first and neither the Username nor Password can be blank.
Once you have configured "Remote Admin" you can enable Remote Administration by placing a check in the Remote Admin Checkbox on the main screen.