Contents - Index - Previous - Next


Presentations

A unique feature of the SupportWindow Console and SupportWindow Host relationship is for the Console operator to be able to display the Console machine's desktop to one or multiple SupportWindow Hosts. This can be extremely useful when it's necessary to display the function of software applications when that software is not installed on the remote machines. If your Console operator puts you into a remote session, you will be able to watch but not control the other machine. The only thing you can do is control whether the remote screen is scaled to fit your desktop size or not by pressing the "Fit" toggle button. You can also put the viewer in Full Screen mode where the control panel at the top of the viewer is not displayed by pressing the "Full" button. To come out of full screen mode just press the Alt/Enter key combination. To terminate a presentation, close the viewer and then close the SupportHost to disconnect.