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Installation

Installation of the SupportWindow Service is a two step process. When the setup program is run, it installs all necessary files onto your computer, including the SupportWindow Executive application which is how the service is installed into the operating system environment and configured. This help file is normally run from within the Executive application.

The SupportWindow Service should only be installed on a computer that you wish to control remotely. It has no capabilities to control other computers. It can be installed on computers running the following operating systems. NT4.0 sp6, Windows2000, WindowsXP.  

Assuming you have already run the setup program to install the files go to the start menu and Launch the SupportWindow Service Executive 

If the Service has not yet been installed, the Install button will be enable. Click on this button to install the service. In a few seconds you will get a message saying the install was successful. 

Configure the Service